Privacy Policy for Genuine Match

Last Updated: January 7, 2025

Welcome to Genuine Match, a product of Theja Technologies Private Limited. Your privacy is fundamental to our mission of creating meaningful connections. This policy explains our practices in clear, straightforward terms.

Genuine Match (referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our Genuine Match matrimony application (the "App").

We collect information to provide a safe, efficient, and personalized experience:

• Profile Information
  Basic details like name, email, phone number, date of birth, gender, and profile photos. This helps us verify accounts and enable meaningful connections.
• Preference Data
  Your interests, matching preferences, and lifestyle choices that help us suggest compatible matches.
• Communication Data
  Messages, chat histories, and interaction data between users, which we monitor for safety and service improvement.
• Technical Data
  Device information, IP addresses, login data, browser type, and usage patterns to optimize our service and prevent fraud.

Your information helps us provide and improve our services in these specific ways:

• Core Service Functionality
  Matching algorithm optimization, profile verification, and communication features.
• Safety & Security
  Identity verification, fraud prevention, and platform safety monitoring.
• Service Optimization
  Analytics to improve user experience, debug technical issues, and develop new features.
• Communication
  Service updates, safety alerts, and customer support responses.

We share your information only in specific, limited circumstances:

• Other Users
  Profile information visible to matches based on your privacy settings.
• Service Providers
  Trusted partners who help with technical operations, analytics, and customer support.
• Legal Requirements
  When required by law, court order, or to protect rights and safety.

You have comprehensive rights over your personal data:

• Access & Portability
  Request a copy of your personal data in a structured, machine-readable format.
• Correction
  Update or correct inaccurate data through your account settings or by contacting us.
• Deletion
  Request deletion of your account and associated data, subject to legal retention requirements.
• Restriction
  Limit how we process certain aspects of your data.
• Object
  Object to processing based on legitimate interests or direct marketing.

We retain your data only as long as necessary:

• Active Accounts
  Data retained while your account is active and in use.
• Deleted Accounts
  Most personal data deleted within 30 days of account deletion.
• Legal Requirements
  Certain data retained longer to comply with legal obligations.

We're committed to addressing your privacy concerns promptly.